Shipping policy

Bettine provides standard and priority door-to-door delivery throughout South Africa. Orders are dispatched on business days, and you will receive tracking information once your order has been collected by our courier.

• Standard delivery: 3–5 business days after dispatch. Complimentary on orders of R3,000 or more. Delivery charges for other orders are shown at checkout.
• Priority delivery: 1–2 business days after dispatch to major cities, 2–3 to regional areas. Priority delivery charges are shown at checkout.

Delivery times exclude weekends and public holidays. They are estimates and may occasionally be affected by circumstances outside Bettine’s control. If we have not delivered within 30 days of receiving your order, you may cancel it by giving us seven days’ written notice and we will refund you in full.

Please make sure the delivery address and contact details supplied at checkout are correct. Bettine cannot accept responsibility for delays caused by incorrect or incomplete delivery information.